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FAQ

Find the most frequently asked questions below.

PRODUCTS

  • ONLY Hydration is an Asian-inspired premium electrolyte drink mix. Our carefully crafted formula combines essential electrolytes to restore your body's hydration levels, key vitamins for immune support & energy, and superfruit goji berry for an extra boost.

  • Tired of the lack of diverse flavor options from other electrolyte beverages along with the high sugar, we brought back Asian flavors that we grew up with to make hydration both delicious and uplifting. We also lowered the sugar while still maintaining the optimal amount for rapid hydration.

  • Electrolytes are essential minerals that play a crucial role in the body's ability to retain and absorb fluids efficiently. When you engage in physical activities, experience sweating, or don’t drink enough water in general, you lose these vital electrolytes. Dehydration can set in when more fluids exit the body than enter it, leading to discomfort and potential health issues.

  • We worked with a team of scientists to carefully design a formula with an optimal balance of 1270 milligrams of six essential electrolytes to help your body absorb fluids faster than drinking just water. By doing so, it aids in restoring the body's electrolyte balance and hydration levels, ensuring you recover and rehydrate more effectively.

  • Yes, we added an optimal amount of sugar needed for rapid hydration. Sugar actually plays a role in aiding your body to rapidly and effectively absorb water and electrolytes. The pairing of sodium and glucose helps speed up the absorption of water.

  • Yes! Our real fruit powder is sourced from Asia, packed with vibrant flavor and nutritional benefits.

  • Goji berries are packed with antioxidants, vitamins, minerals, and immune-boosting compounds. It's a natural powerhouse that supports your overall well-being.

  • Absolutely not!

  • Yes, yes, yes, & yes!

  • We post our nutritional facts within the product photos. Check those out!

  • Our products contain no allergens.

USAGE & PREP

  • Tear the stick pack at the dotted line and pour into 16oz of water (more or less to your taste preference). Shake or mix very well. Tastes best in cold, refrigerated water.

  • We use natural ingredients such as real fruit and goji berry. These ingredients are more sticky and can slightly clump up in water. Be sure to shake or mix it very well and it will dissolve. We recommend using your ONLY Hydration shaker bottle for the best results. 

    Powders like these will also naturally sit on top or bottom of the drink and it is both perfectly safe to consume and good for you!

  • You can enjoy ONLY at any time of the day. It's an ideal choice before/after physical activities, for nights out, or whenever you want to feel revitalized and naturally energized. Remember, staying hydrated is essential for your overall well-being.

  • We recommend 2-3 servings per day for uplifting hydration. You can drink according to your needs.

    We just recommend that you are mindful of personal dietary restrictions and check in with your doctor if you have any medical concerns.

  • Don’t be alarmed! The orange powder you see at the bottom of the drink is goji berry. The goji powder isn’t naturally soluble in water, so it can linger. It's perfectly safe to drink!

  • ONLY Hydration is recommended for ages 4 & up.

  • Check the best by date on our stick packs and pouches.

  • Store in a cool, dry place. Away from sunlight.

  • Please consult a medical professional before using ONLY Hydration or any other dietary product while pregnant or breastfeeding.

GENERAL

  • Yes we are! Manufactured and packaged in the USA.

  • Subscribe to our emails at the very bottom of the page to hear the latest news from us and who doesn’t love DISCOUNTS?

  • We’d love to help! Please visit our contact page to fill out our contact form or email us at hello@onlyhydration.com.

ORDERS, SHIPPING, & RETURNS

  • We offer free shipping on orders over $49.

  • We do our best to process and ship all orders within 24-48 business hours. Once your order is shipped, it typically arrives within 3-7 days.

  • Tracking information will be sent directly to your email.

  • It happens! Please email us at hello@onlyhydration.com right away and we will update it. However, once your order has been processed and shipped, we can’t make any more changes.

  • We currently only ship to the United States, but we hope to expand to other countries in the future!

  • We hope you love our products, but they are perishable, so we cannot accept returns or exchanges. Please get in touch with us at hello@onlyhydration.com if you have questions or concerns about your purchase.

  • If you receive a defective or damaged product, we want to make things right for you. Please email photos to hello@onlyhydration.com within 7 days of receiving your order, and we will help take care of it for you!

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